Your personal data and the protection of your privacy are very important to us. We have made several changes to our privacy policies and processes to comply with the General Data Protection Regulation. We care about your personal data and are careful in collecting and using it. All data you provide to us is used solely for administrative purposes, statistical processing, presentation, and promotion of products and services marketed within the scope of software activity. If you wish to exercise any of your rights of access, portability, rectification, or erasure, you must do so by contacting us directly. If you require any further clarification, you can contact us by email at info@machinewise.io.
Personal Data
Interaction with our website should not only be interesting, but also a good experience for all users. In order to take advantage of all the possibilities for interaction and all the services we offer, you may need to provide us with some of your personal data. There are several contact forms on our website that allow you to contact our representative who will help you with your request. Some of these forms ask for basic contact information, such as your name, email address, and phone number, while others ask for more detailed information, such as your address. In all forms, we have taken care to collect only the minimum information necessary to provide the requested service. In no case is it mandatory to provide us with any personal data, but if you do not, we may not be able to provide you with the service you want. We offer the option to create a user account on our website and more advanced options, such as saving your favorite properties or a list of search parameters to use. Users can also have a more direct connection with other users and interact safely on our website.
Who Has Access to Your Information?
Whichever contact form you use on our website, we guarantee that your information will only be shared with a representative and never with anyone else. Normally, you will be contacted by our customer service team, who will follow up on your contact request.
How Do We Protect Your Personal Information?
Your information can only be accessed by our representative using a username and password. Your information is always stored on secure servers that respect and comply with all GDPR requirements in terms of personal data protection and processing.
Right of Access to Personal Data
Under the GDPR, any citizen has the right to access their personal data stored on our servers. We grant you the possibility to request this access by sending us a request by email. You also have the right to request the portability of your data, which means that we give you the possibility to receive your data in a common format that you can use to transfer to another entity. When you request access to your personal data via email, you will receive your personal data in a secure email. This offers you additional flexibility, as you can use that same format to forward to another entity or cut and paste the information into another file format.
Right to be forgotten
The GDPR also gives you the right to ask us to forget your personal data. Once this process is complete, all your personal data that could directly or indirectly identify someone will have been anonymized. To exercise your right to be forgotten, send us a request by email. As a customer, you can also request that we stop contacting you. In some cases, we reserve the right to retain your information for the legally required period. In these cases, although you cannot exercise your right to be forgotten, you can choose not to be contacted and to stop receiving marketing emails. The option to stop communications will stop any communications sent from this platform. In addition to the information on this page, you can also access our associated privacy policy.
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